Refund policy

Return & Refund Policy

Thank you for purchasing our digital products. Please read this policy carefully before completing your purchase.

No Refunds on Digital Products All ebooks and digital downloads are non-refundable once downloaded. By completing your purchase and downloading the file, you acknowledge that the product has been delivered. Please review the product description and format compatibility before purchasing.

Exceptions We may consider a refund in the following circumstances:

  • The file is corrupted or cannot be opened
  • Payment was completed but the file was never downloaded

To request a refund under these circumstances, please contact our support team before attempting to dispute the charge.

Contact Us For any questions or concerns, please reach out to us at yefanghuaqian@outlook.com, and we will respond within 3 business days.

Notice for EU Customers Under EU consumer protection law, digital content may be exempt from the 14-day right of withdrawal once the customer has consented to immediate delivery and acknowledged the loss of their withdrawal right at the time of purchase. Please consult local legal counsel for guidance specific to your situation.